Subscribe to this RSS feed
Computer Repair Services - Questions To Ask Before Hiring

Computer Repair Services - Questions To Ask Before Hiring

Computers are almost changing into an integral a part of our life. The ever-rising number of computer customers actually requires competent people for repairing these machines. This has already led to a spurt of service providers for the repairs of PCs. Consequently, one comes across many people who claim to be qualified enough to undertake pc repairs.

Sadly, unlike plumbing and HVAC repairs, pc repair happens to be among those companies which aren't yet regulated by any authorities agency, and thus don't want any official licensing. A lot of people depend on their computers for doing necessary tasks to keep their enterprise running, and easily replacing the machine is not a viable proposition. It becomes crucial so that you can be additional careful when looking for somebody to repair your system. Listed here are a few questions it is best to ask a prospective laptop technician to substantiate that he's certified to undertake the job:

Do you possess any certificates?

Though there isn't any official stipulation for working as computer repair technician, there are certain customary certifications which a proficient technician should possess. A+ is probably the most essential certification. A person qualified for this certification is anticipated to have a broad knowledge about working with software and hardware as applicable for computers. Likewise, in order for you your printer, server or network to be repaired, make positive that the service provider is trained in that specific field.

How long is your practical experience?

Sensible experience is the most important for servicing any equipment, and pc servicing is no exception. The greater the experience in servicing computers, the better will it be for you. Find a technician with a minimal expertise of 5 years, although ten can be ideal.

Are you employed by a company or is this just a one man show?

It's best to know the background of this technician. At times, technicians employed by massive companies might fail to deliver the required level of service. One reason may very well be the lack of experience. Moreover, such technicians do not bear any personal responsibility for the efficient working of your computer. Then again, a technician owning a small laptop repair enterprise will be keen to do a perfect job, in anticipation of getting repeat enterprise and good references from you.

Are you covered by liability insurance?

In case the technician would not have a liability insurance, compensation for any damage executed to you, your pc or any of your properties may need to be settled by court, or chances are you'll have to pay for technician's blunders from your pocket.

What's the assure or warranty of your companies?

What if the technician is not able to fix the issue in totality or the problem reappears quickly after it has been rectified? Usually, any good service provider will provide some kind of guarantee or warranty for the work accomplished by them. While it ensures that the technician gives his finest to the job at hand, it additionally gives you peace of mind.